Customer Service

Privacy & Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Victory Models does not sell you information in any way, shape, or form.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

PRIVACY STATEMENT
Victorymodels.com is dedicated to protecting your online privacy. We believe consumers have the right to know what information is being collected about them and how it will be used. Victory Models does not sell or share any of your information in any way.

Payment, Pricing & Promotions
All prices listed are in $US. We accept credit card and debit card payments and PayPal. Please make sure your PayPal address matches your shipping address. This is for the protection of both the buyer and seller.

Checks and Money Orders: We also accept payment by regular check and/or money order. This type of payment must be processed manually. Just send us a contact phone number to our email inbox and we'll give you a call to process your order.
Once payment by check is received, we will wait for the check to clear the bank, and then will ship your order as soon as possible. If payment is via credit card, we'll ship your order as soon as we verify the card.

Mailing Address:
2515 SW 25TH ST, Cape Coral, FL 33914

International Orders:

PLEASE COMPLETE THE SHIPPING INSTRUCTIONS FIELD WITH YOUR COMPLETE MAILING ADDRESS. SOMETIMES THERE IS NOT ENOUGH ROOM IN THE ADDRESS SECTION AND WE NEED THE ENTIRE ADDRESS.
For customers outside the US, we use US Postal Air Mail services only and it is traceable until it gets to your country and then it's handed over to your country's Postal Service who is responsible to scan the packages for an accurate trace. Our shipping calculator is a weight vs destination system. Also, postal regulations restrict any order in excess of 4 pounds to be shipped via Priority Mail International option only. This can be rather expensive and we will email you with the new shipping cost and await your approval prior to processing your order.

Sales Tax
6.00% Sales tax is charged for the entire order delivered within the state of Florida, if you have county taxes these will also apply. All other orders are not subject to sales tax.